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Posted Date: May 30, 2024 Requisition Number: 121228 Job Location: Hershey, PA Summary: Responsible for the operation, maintenance, and repair of the facilities equipment, fixtures, and general structure, along with managing customer and facility management expectations. This includes any specialized equipment that may be associated with the area of work. Technician will analyze and eliminate problems using expert technical knowledge in the areas stated above. Support and embrace programs and policies within the facility affecting maintenance, life safety and OSHA regulations. The Technician must work well in a team environment and possess excellent communication skills, both written and verbal. Provide superior internal and external customer service support to all customers in The Hershey Experience Facilities. Incumbent should be versed in a minimum of one trade and the willingness and ability to learn other trades. This position is salaried and not exempt from FLSA. This position is 2nd Shift (2-1030pm and includes weekends) Summary of major duties: Maintenance Execution &bull; Perform maintenance tasks as directed by Maintenance Management.. &bull; Determine necessary parts and equipment to accomplish tasks and ensure they are on-hand prior to commencing work. &bull; Ensure maintenance efforts meet all aspects of safety. This includes, but is not limited to, personal safety, food preparation and service safety, guest safety, etc. &bull; Maintain building, food service/preparation and attraction equipment to maximize Mean Time Between Failure (MTBF). &bull; Perform the Preventive Maintenance of cognizant equipment to ensure the most effective balance between operational efficiency and cost-to-maintain. &bull; Ensure an adequate supply of consumables for both maintenance tasks and PPE. &bull; Work with, and as necessary direct contracted labor to optimize cost vs. productivity. Training/Team Role, Development & Coaching &bull; Maintain training and certifications up to date &bull; Develop a personal and professional goals and a plan to accomplish such. &bull; Actively coach other department personnel in cognizant disciplines to promote their safety. Capital Equipment &bull; Participate in the planning and sourcing of Capital Assets during project design. Provide recommendations during this process to maximize commonality of spares, reduce operating costs, and increase MTBF. &bull; Maintain an inventory of Capital Equipment assets, their locations, conditions, etc. &bull; Ensure Capital assets are properly documented when procured and disposed of. Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: &bull; Strong written, verbal and interpersonal communication skills required. &bull; Strong background in commercial electrical troubleshooting and repair &bull; Solid mix of tradecraft skills including carpentry, mechanical, electrical and HVAC. &bull; Cross-functional team skills and the ability to effectively function in a diverse group of peers. &bull; Compliance experience with OSHA, NEC, NFPA, ICC and others as required. Minimum Education and Experience Requirements: Education: &bull; Certificate from an accredited industrial trade school in a relevant field is recommended. Experience: &bull; At least 3 years in an industrial maintenance environment &bull; Experience in industrial electrical trades a plus &bull; NFPA70E and OSHA10 for General Industry a plus &bull; Proven ability to partner with stakeholders and peers to safely produce efficient results with minimal operational disruption #LI-AM1

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Maintenance Technician, Hershey Chocolate World (2nd shift)

Posted Date: May 30, 2024 Requisition Number: 121400 Job Location: Bluffton, IN Summary: Responsible for providing strategic and tactical leadership, coordination, and administrative oversight to process and program planning and implementation, integrated facilities operations, property planning, environmental health & safety, energy management and conservation, building systems and software, and interaction with owners, vendors, and contractors for all sites. Responsibilities: <ul> <li> Designing processes and equipment related to the manufacturing of products or services that are cost effective and within a given budget </li> <li> Implementing process designs, creating prototypes, testing making necessary modifications where required and commissioning the process </li> <li> Assessing safety and sanitation requirements for new and existing equipment and ensuring that these are integrated into the process </li> <li> Integrating new technology and best practices into existing process </li> <li> Contributing to the overall safety of the employees and facility </li> <li> Working closely with other engineers and technicians on development and research projects as well as Capital Projects </li> </ul> Physical Demands and Work Environment: <ul> <li> Lift and/ or move up to 10 pounds </li> <li> Frequently lift and/ or move up to 25 pounds </li> <li> Occasionally lift and/ or move up to 50 pounds </li> </ul> Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: <ul> <li> Solid foundation in engineering concepts </li> <li> Familiarity with Occupational Safety and Health Administration (OSHA) </li> <li> Analytical and problem-solving skills, as well as a keen attention to detail </li> <li> General knowledge of Industrial Electricity (digital and analog I/O, 480/240/110/24) </li> <li> Project management, leadership, and teamwork skills </li> <li> Experience with Fanuc robots </li> </ul> Minimum Education and Experience Requirements: <ul> <li> Bachelor's degree in related field or equivalent experience </li> <li> 5+ years' experience in engineering </li> <li> 5+ years' experience in manufacturing and production </li> <li> 5+ years' experience with Allen Bradley PLC controls (programming, troubleshooting, configuration) </li> </ul> Preferred Experience: <ul> <li> Capital project management </li> <li> Knowledge and experience in the snack food industry </li> <li> Experience in all Microsoft Office programs </li> <li> Familiar with SQF Level 3 and HACCP requirements </li> <li> Familiarity with engineering software programs </li> <li> Experience with HMIs </li> <li> Install, maintain, and troubleshoot I/O components, VFDs, motor starters, PLCs, etc. </li> <li> Ignition/Python/SQL Experience (knowledge of stored procedures, database maintenance) </li> <li> Knowledge of OPC/UA, MQTT </li> <li> Knowledge of plant data historians </li> <li> Basic knowledge of virtualization </li> </ul>#LI-KD1

Electrical (PLC) Controls Specialist

Posted Date: May 31, 2024 Requisition Number: 121612 Job Location: Plymouth, IN Please note that this position will supervise the B Crew" (2-2-3 6:00pm-6:00am shift). Summary: This position reports directly to the Production Manager and it is responsible for overall production operations and standards within the department including continuous improvement of operating results by meeting schedules, controlling costs, and inventory. This role directs and coordinates activities concerned with the production of company products. Responsibilities:<ul> <li>Plans, directs, and coordinates production activities and priorities to obtain maximum efficiency of operations</li> <li>Reviews, develops, and implements methods, procedures, and reports to eliminate operating problems and improve product quality.</li> <li>Assumes responsibility for costs, methods, operations, quality, and quantity of production.</li> <li>Revises production schedules and priorities because of equipment failure or operating problems.</li> <li> Communicates with management to establish production and quality control standards, obtains data regarding quantities, specifications, and delivery dates.</li> <li>Promotes a team atmosphere, takes pride in workmanship, must be self-motivated, and provides timely and accurate work.</li> <li>Communicates with associates on shift on an ongoing basis about the status of the shift</li> <li>Review and check daily production paperwork for accuracy and completion</li> <li>Follow all SOPs for production, shipping and receiving and sanitation</li> <li>Perform daily inspection of the facility each shift</li> <li>Monitor and report attendance of team members on shift</li> <li>Perform weekly and monthly inventory on raw material and finished goods.</li> <li>Performs other functionally related duties as assigned</li> </ul>Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:<ul> <li>Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.</li> <li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, and decimals.</li> <li>Ability to interpret a variety of instructions furnished in written, oral, diagram, or scheduled form.</li> <li>Ability to lead team members in a fast-paced production atmosphere</li> <li>Good time management skills</li> <li>Good organizational skills</li> <li>Proficiency with MS office</li> </ul>Minimum Education and Experience Requirements: <ul> <li>High School diploma or GED, Preferred associate degree</li> <li>Minimum 2 years manufacturing supervisor experience</li> <li>Food manufacturing experience preferred</li> </ul>Physical demands & work environment: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The working conditions are normal for a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member must be in good physical condition to perform the tasks assigned. The team member must lift, carry, or move up to 50 pounds. The team member is required to stand, walk, crouch, climb, bend, twist and reach with both hands and arms. The team member must be able to demonstrate agility of both hands and all fingers to push, pull, grasp, touch and feel. The team member must be able to lift with both hands and lift overhead with both hands. The team member must demonstrate good visual acuity and hand/eye coordination. Must be able to talk/communicate and hear. Work environment conditions may require/recommended the use of safety equipment to include but not limited to; eye safety glasses, side shields, steel toe or composite toe shoes, hearing protection and hair/beard nets. #LI-KD1

Night Shift Production Supervisor

Posted Date: May 31, 2024 Requisition Number: 121490 Job Location: Grand Forks, ND (Must reside or be willing to commute to Grand Forks, ND) Flexible Schedules Available Summary The Territory Sales Lead (TSL) ensures flawless execution of store level sales and promotion plans with customer retailers in assigned territory. The territory consists of high-volume food chain grocers and mass merchandiser customers. The TSL masters retail execution plans by driving incremental sales, implementing, and maintaining best-in-class promotional and merchandising strategies, and ensuring 100% distribution on authorized Hershey items across all classes of trade.A successful TSL will be driven, entrepreneurial, influential, and planful. Responsibilities Consultative Business Partnering Customer Relationship Development and Management: <ul> <li>Build and maintain consultative business relationships with customer Key Decision Makers (KDMs) at all levels. </li> </ul> <ul> <li>Partner and collaborate with KDMs to develop and execute action plans to increase sales. Cultivate a network of influential contacts at all levels of customers to achieve sales objectives.</li> <li>Leverage strategic relationships with KDMs to influence and negotiate customers' assistance in the merchandising of Hershey products. </li> </ul> Data Analysis : <ul> <li>Obtain and analyze relevant store, product, and market data and leverage trends and analytics to build the business.</li> <li>Utilize and complete pre-call planning methods and other company tools. </li> </ul> <ul> <li>Review and make recommendations to modify routes that maximize business efficiencies for all sales calls within territory. </li> <li>Effectively solve problems by analyzing information, utilizing consumer trends and customer insights to guide decision making and influence others to act. </li> </ul> Sales : <ul> <li>Engage in forward selling via consultative sales techniques using provided data sources, technology, processes and procedures. </li> <li>Maximize sales and display opportunities by conducting store walk-throughs and gaining commitment by KDMs on successful outcomes. </li> </ul> <ul> <li>Tailor strategies to influence KDMs to order additional products to increase incremental sales and to obtain best in class quality of merchandising locations. </li> </ul> Merchandising Achieve all merchandising objectives executing customer specific promotional plans to the sales floor using forward selling. Partnership at store level is critical for TSL's to effectively build, maintain and execute product on the sales floor, in addition to merchandising and maintaining permanent secondary displays and other display vehicles Administrative Responsibilities Complete and submit reports of daily and weekly activities, expenses, competitive activity, account changes, promotions and all administrative functions within assigned territory using company approved methods and technology Strategy Development & Process Improvement Develop and recommend strategies aimed to improve the overall effectiveness of the territory, district and/or area business activities. As requested, drive advocate partnerships within the assigned category. *This is a non-exhaustive list of duties, as some TSLs may perform additional or different duties depending on a variety of factors. Moreover, different TSLs may devote more or less time to any given responsibility. Work Schedule This role offers flexible work schedules based on personal needs, territory needs and being present in stores when KDMs are available. Your workday should overlap the core hours of 6:00 a.m. to 4:00 p.m., Monday through Friday, unless otherwise required by business needs. Qualifications Education and Experience: <ul> <li>2-year Associate/Community College degree required OR 3 years of previous sales experience. </li> <li>Bachelor's degree strongly preferred. </li> </ul>Minimum knowledge, skills and abilities required to successfully perform essential duties/responsibilities, with or without a reasonable accommodation: &bull;Must have a valid US state issued driver's license &bull;Must reside or be willing to commute within territory boundaries &bull;Must be able to drive to make multiple sales calls on a daily basis &bull;Must be able to lift 10-60 lbs. on a regular basis with or without reasonable accommodations &bull;Must be able to bend, kneel, stoop down and demonstrate manual dexterity on a frequent basis with or without reasonable accommodations &bull; Occasionally climb ladders &bull; Occasionally use equipment such as crushing balers, handheld electric trucks &bull;Must be able to use tablet and other wireless technology; some roles will require an intermediate level of computer skills with the Microsoft Office products &bull;Must have daily access to wireless internet &bull;Must have flexibility and adaptability to changes in territory coverage &bull;Occasional weekend work may be required during peak seasons and select territories may require occasional overnight stays. Employees can expect to be paid a starting base salary of $50,000. Additional compensation may include overtime & incentives. Other benefits include health care, vision, dental, retirement, vacation, sick leave.

Territory Sales Lead (Grand Forks, ND)

Posted Date: May 31, 2024 Requisition Number: 121608 Job Location: Plymouth, IN Summary: Managing day to day operations & logistics of warehouse, including supervising & directing the warehouse team. Responsibilities: <ul> <li> Plans the layout of warehouse and other storage areas considering turnover, size, weight, and related factors of items stored; maintains physical conditions of the warehouse and related equipment </li> <li> Establishes operational procedures for activities such as verification of incoming and outgoing shipments, handling, and disposition of materials, and keeping warehouse inventories current </li> <li> Advises and directs employees on care and preservation of items received, stored, and shipped; methods and use of equipment in handling, storing, maintaining, and shipping stock; and related problems </li> <li> Studies records and recommends remedial actions for reported non-usable, slow moving, and excess stock </li> <li> Reviews records for accuracy of information and compliance with established procedures, including cycle counts, aging reports, on time delivery, shipping schedules, etc. </li> <li> Traces history of items to determine reasons for discrepancies between inventory and stock control records, and recommends remedial actions to resolve discrepancies </li> <li> Determines work procedures, prepares work schedules, and expedites workflow </li> <li> Issues written and oral instructions </li> <li> Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures </li> <li> Manages and drives improvements in customer service order entry processes, freight and billing processes, and logistics coordination </li> <li> Assures safety compliance with all applicable regulations and plant protection activities </li> <li> Standardizes & ensures compliance of Hershey's Salty Snacks policies </li> <li> Oversees metrics & handles escalations </li> </ul> Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities: <ul> <li> Proven ability to manage, direct, and foster a team-oriented environment </li> <li> Proficient with Warehouse Management Systems (WMS) operations and development </li> <li> Strong verbal and written communication skills </li> <li> Ability to multi-task </li> <li> Demonstrate leadership & decision-making abilities </li> </ul> Minimum Education and Experience Requirements: <ul> <li> Bachelor's degree in Logistics, Supply Chain Management, or related field is preferred </li> <li> 5-7 years of warehouse/shipping experience, including supervision of employees </li> <li> 3-5 years knowledge of warehousing and inventory movement processes and controls </li> <li> Management experience preferred </li> <li> S4 HANA Extended Warehouse Management (EWM) experience is preferred </li> <li> 2 + years of experience in the Food and Beverage industry is preferred </li> <li> VisiTrak experience is preferred </li> </ul> Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. The working conditions are normal for a manufacturing environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member must be in good physical condition to perform the tasks assigned. The team member must lift, carry, or move up to 50 pounds. The team member is required to stand, walk, crouch, climb, bend, twist and reach with both hands and arms. The team member must be able to demonstrate agility of both hands and all fingers to push, pull, grasp, touch and feel. The team member must be able to lift with both hands and lift overhead with both hands. The team member must demonstrate good visual acuity and hand/eye coordination. Must be able to talk/communicate and hear. Work environment conditions may require/recommended the use of safety equipment to include but not limited to; eye safety glasses, side shields, steel toe or composite toe shoes, hearing protection and hair/beard nets. The noise level in the work environment is usually moderate to loud. #LI-MC1

Warehouse & Logistics Manager

Posted Date: Jun 1, 2024 Requisition Number: 121567 Job Location: Hershey, PA Job Type: Full-Time Hourly, Year-Round Hourly Pay Rate: $19.00 or more based on experience Minimum Age: 18 years of age or older Availability: Rotating 40-hour schedule that includes daytime, evenings, weekends, and holidays Who We Are Hershey's Chocolate World is the most popular brand experience in the world. Our guests come to experience our attractions, enjoy dining and shopping for souvenirs, treats, and gifts. Our team members are the key to bringing our exceptional food experiences to life. Hershey's Kitchens Beer, Wine, and Food Servers work in any of several signature food action stations" to both prep and serve our guests, indoors or outdoors. Excellent perks, career growth, customer-focused service, and the opportunity to further our culture of hospitality created by our founder, Milton S. Hershey, make Hershey's Chocolate World the best place to work. The successful candidate will demonstrate strong skills in food prep and production, service, and guest interaction. Such skills to include multitasking, ability to think ahead and plan, sense of urgency, meet or exceed the pace set by leaders, and overall preparedness for peak service periods. A Day in the Life <ul> <li>Hershey's Kitchens Beer, Wine, and Food Servers provide prompt and courteous service to Hershey's Chocolate World guests in any one of our savory food action stations</li> <li> Team members will complete all the prep work appropriate of the food and beverages offered in their station for the expected level of business</li> <li>Team members will be responsible for cleaning workstations and equipment according to standard operating procedures and weekly/monthly schedules</li> <li>Engage with guests by recommending and helping them choose beverages</li> <li>Hershey's Kitchens Beer, Wine, and Food Servers will complete daily temperature logs; properly rotate, label, and store prepped food items; monitor hot and cold food holding temperatures; and other required food safety duties</li> <li>Perform other related duties such as assisting with cashiering or stocking and restocking inventory</li> </ul>What You'll Need<ul> <li>Ability to multi-task and work independently</li> <li>Candidates must possess (or be able to complete within 6 months) Pennsylvania RAMP server training and ServSafe Food Handler certification</li> <li>Friendly, enthusiastic, and team player attitude</li> <li>Perform basic side work tasks (stocking, prepping, and cleaning)</li> <li>Serve alcoholic beverages according to SOP with appropriate glassware and garnishes</li> <li>Perform beer, wine, and food server skills typical of a kitchen environment (knife skills, follow recipe, attention to detail, etc.)</li> <li>Ability to read and follow recipes and instructions</li> <li>Ability to work at a fast pace for an extended period of time</li> </ul>Who We Are Looking For<ul> <li>Individuals with a high school diploma or GED equivalent is required</li> <li>At least 2 years' experience in high volume restaurant, hotel, or catering operation is required</li> <li>Experience serving alcohol is preferred but not required</li> </ul>Minimum knowledge, skills, and abilities required to successfully perform major duties/responsibilities: <ul> <li>Must maintain a neat appearance and meet the uniform standards</li> <li>Must be able to continuously push, pull, lift, and carry up to 50 pounds</li> <li>Must be able to walk or stand up to 8 hours</li> <li>Position requires repetitive tasks with repetitive motions</li> <li>Position requires pushing, pulling, lifting, bending, stooping, and twisting</li> <li>Position requires communication skills</li> <li>Ability to function effectively as part of a team</li> </ul>What's in it For You?<ul> <li>Free meal and non-alcoholic drinks for every shift worked</li> <li>50% discount on all Hershey Kitchen's and Bakery food items</li> <li>Employee recognition programs, cook-outs, and many other activities</li> </ul> This description covers the most significant duties performed, but you may be responsible for other minor-related work assignments.

Full Time Beer, Wine and Food Server - Hershey's Chocolate World $19+

Posted Date: Jun 1, 2024 Requisition Number: 121917 Summary: Location: San Bernardino, CA Flexible Schedules Available To be considered for this role, candidates must reside in or be willing to commute to: The recommended living city is San Bernardino, but anywhere around it works as well. This is a remote position This position will require you to drive your personal vehicle 30-40 miles per day in your assigned territory. Mileage may vary depending on where you live in comparison to the territory. No car allowance is provided; however, mileage for travel will be reimbursed at 62 cents per mile. A Part-Time role as a Territory Sales Associate (TSA) is a great way for a relationship-oriented person to flex their selling skills while representing some of the biggest and most exciting brands in America! Our TSAs will sell and insure best in class merchandising to include building displays, increasing distribution of our top selling items, and replenishing permanent secondary displays. Work Schedule This position is considered Continuous Part-Time" working 20-25 hours per week. On average, a TSA will visit between 6-10+ accounts per day. This role offers flexible work schedules based on personal needs, territory needs and being present in stores when key decision makers are available. Your workday should overlap the core hours of 6:00am to 4:00pm, Monday through Friday, unless otherwise required by business needs. A TSA earns an hourly wage plus an annual cash bonus, 401k, and paid vacation. Major Duties & Responsibilities<ul> <li>Sell and maintain 100% distribution of all authorized" Hershey Items in assigned territory. Ensuring flawless retail execution of Headquarter Sales and Merchandising Plans (Retail Execution Plan) with various retailers.</li> <li>Achieve all merchandising objectives through the effective use of Permanent Secondary Displays and other display vehicles established within the Retail Execution Plan.</li> <li>Reporting of weekly activity, expenses, account changes, promotions and all administrative functions within assigned territory.</li> <li>Reporting of Daily activities through the use of tablets, submitting upon completion of each day.</li> <li>Responsible for Sales Territory - Varies due to territory size, number of retailers, and location.</li> </ul>Job Requirements Needed:<ul> <li>Must have a valid US state issued driver's license</li> <li>Must have a personal vehicle in sound operating condition</li> <li>ust maintain personal auto insurance indicating minimum coverage of $100,000 per person / $100,000 per accident / $100,000 property damage. The policy must permit business use.</li> <li>Must reside or be willing to commute within the territory boundaries as listed in the job description</li> <li>Must be able to drive long distances to make multiple sales calls on a daily basis</li> <li>Must be able to lift 10-40 lbs. on a regular basis with or without reasonable accommodations</li> <li>Must be able to bend, kneel, stoop down and demonstrate manual dexterity on a frequent basis with or without reasonable accommodations</li> <li>Must be able to use tablet technology</li> <li>Must have daily access to wireless internet</li> <li>Must have flexibility and adaptability to changes in territory coverage</li> <li>Availability to work 20-25 hours per week</li> <li>Education: High School Diploma or GED equivalent</li> <li>Experience: 3-4 years food merchandising is preferred but not required</li> </ul>So, what do you say? Would you like to represent fun brands like Reese's, Hershey's Kisses, Twizzlers and Jolly Ranchers in your spare time? If so...apply today! We'd love to hear from you! 2/2023

Hershey Part-Time Territory Sales Associate (San Bernardino, CA)

Posted Date: Jun 1, 2024 Requisition Number: 121922 Location: Hershey, PA Summary: The Sr. Analyst, SRGM Trade Strategy will support the development of customer investment strategy and tactical trade promotion optimization recommendations within Everyday and/or Seasonal CMG or Salty product lines for Sales teams supporting Hershey's U.S. Convenience Channel. The Sr. Analyst will also execute complex analyses that support SRGM Pricing and Trade leads in the creation and implementation of enhanced promotional strategies for Hershey's U.S. portfolio. This will require strong collaboration with other functions including Sales, Sales Planning, Marketing, Commercial Planning, Category Management and Finance. This is an exciting opportunity to help achieve Hershey's ambition of having a best-in-class Revenue Management function. This position requires personal leadership and initiative, critical and strategic thinking, cross-functional collaboration, ability to work under pressure to meet deadlines, and strong customer/channel knowledge and business acumen. Major Duties/Responsibilities: <ul> <li> Executes complex and comprehensive analyses to support the development of national and/or channel-level promotion strategies that deliver on U.S. portfolio/brand business objectives (e.g., share vs. profit, innovation, mix improvement) </li> <li> Maintains U.S. Convenience Channel promotion guidelines and guardrails, informed by insights from deeper channel/customer-specific analyses, that minimize marketplace disruption </li> <li> Works directly with U.S. Convenience Sales teams, Sales Planning and Sales Finance to build optimized, event-level annual promotion plans during the annual Sales planning process, and to conduct regular in-year reviews of promotion effectiveness vs. plans </li> <li> Assists in the development, management, and execution of a performance-based trade architecture that incents value-creating marketplace behavior </li> <li> Assists in the development, management, and execution of performance management processes, including standardized KPI reporting for planning and business review purposes </li> </ul> Minimum skills/responsibilities: <ul> <li> Very strong technical skills (e.g., Excel, Powerpoint / Thinkcell, Tableau, PowerBI, Alteryx), with proven ability to synthesize multiple data sources (e.g., internal TPM and P&L data, 3rd party syndicated data) to develop insights and strategy recommendations </li> <li> Strong analytical skills and business / financial acumen </li> <li> Strong collaboration and communication skills </li> <li> Problem-solving mentality, intellectually curious, strong critical thinking skills </li> <li> Entrepreneurial skills and style </li> <li> Ability to prioritize and manage multiple projects and initiatives simultaneously </li> <li> Strong knowledge of syndicated data (e.g. IRI, Nielsen) and its nuances </li> <li> Strong working knowledge of SAP is a plus </li> </ul> Minimum Experience: <ul> <li> 3+ years of business experience, with strong preference for multiple years of experience in FMCG analytical role(s) </li> <li> Ideally experience in Sales, Finance, Marketing, or analytical functions (e.g., Category Mgmt) </li> <li> Familiarity with FMCG industry customer base and working knowledge of retail merchandising and in store execution tactics preferred </li> </ul> Education: BA/BS in Finance, Economics, Marketing, Business Administration or Equivalent #LI-MH1 #LI-Onsite

Senior Analyst SRGM Trade Strategy

5555 W 73rd St, Bedford Park, IL 60638, USA Req #9810 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust This job posting is for a Flexo Folder Gluer Helper position at our Chicago Sheet plant located at 5555 W 73rd St. Bedford Park, IL 60638. Position is for 3rd shift (11:00PM-7:00AM) Pay from $20.56/hr based on skills and experience plus shift differential Excellent Benefits Package including Health, Dental, Vision, and 401K Plan. 1.5 pay over 8 hours, over 40 hours and weekends. 1.5 pay on holidays, plus additional overtime over 8 hours on holidays. Stipend for safety shoes Principle Accountabilities: Set-up rails, print, and die cut section on Flexo accurately in accordance with proper setup techniques. Inspect all dies before and after run to ensure that any necessary repairs are made before the next run. Ensure all bolts for cutting dies are in place and tightly secured. Monitor box quality, including, but not limited to, loose liner, warp, correct size, and print. Check rolls for damage. Maximize the utilization of equipment by operating the machinery at available capacity and speed. Assist Operator, Assistant Operator and Utility with job duties on the machine. Complete necessary reports in an accurate and timely manner, including but not limited to: Production Data Machine Operational Status, Safety Data, Quality Data. Turn in maintenance work orders to supervision for needed repairs. Comply with all company policies and procedures, including safety and maintaining good housekeeping. Adhere to production schedule and make recommendations for optimizing the schedule to meet cost, quality and service goals. Report any unusual scheduling issues to Supervisor. Basic Qualifications: High school diploma/GED. Experience in a manufacturing environment. Ability and willingness to work overtime on short notice, both during the week and weekends. Ability to work in manufacturing environment, with varying temperatures. Must be authorized to work in the U.S. Preferred Qualifications: Experience in a packaging environment. 6 months experience working on a Flexo machine. Knowledge, Skills & Abilities: Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to work within a team and effectively communicate with members. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Machine Helper

376-SALT LAKE-H, 4654 West 1525 South, 4654 West 1525 South, Salt Lake City, Utah, United States of America Req #9818 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work any shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABOR

451 N 5600 W, Salt Lake City, UT 84116, USA Req #9820 Wednesday, April 3, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work any shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

610-VALDOSTA MILL-S, 5495 Clyattville Lake Park Rd, 5495 Clyattville Lake Park Rd, Valdosta, Georgia, United States of America &bull; Valdosta, GA, USA Req #9821 Thursday, April 4, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust We are seeking resumes for an Accounting Co-op(s) in our Valdosta, GA. Paper Mill. Principle Accountabilities: Prepared and record accounting transactions Ensure the integrity of accounting records for completeness Ensure accuracy, and compliance with accepted accounting policies and principles Perform accounts receivable, accounts payable, credit, and collection duties May perform other duties and responsibilities as assigned Basic Qualifications: Currently enrolled majoring in accounting program Broad understanding of accounting principles, theories, concepts, and practices Must be a student in good standing with the University The student will have either completed the Freshman year or will have completed the Freshman year when co-op begins Experience using Microsoft Excel, Outlook, PowerPoint, Word, and Project Successful completion of drug screen required and authorization to work in the U.S. A minimum grade point average of 3.0/4.0 Preferred Qualifications: Pulp & Paper industry experience preferred Accounting Experience preferred The successful candidate must possess the following Knowledge, Skills & Abilities: Ability to be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers Ability to exhibit excellent communication, analytical, organizational, and computer skills. Capable of independently making sound decisions through creative problem-solving, ambiguity, and change. Ability to work in a fast-paced environment and handle multiple requests simultaneously. Ability to read and understand technical correspondence, memos, instructions, and reports. Ability to apply skills to continuous process improvement while maintaining maximum levels of safety. Demonstrate leadership skills and abilities. Strong planning and follow-up skills. Excellent people and process management skills. PCA provides a competitive comprehensive benefits package. PAY & BENEFITS: Salary Range: $26.00 hr. Seniors, $25.00 hr. Juniors and $24.00 hr. Sophomores $1000.00 Monthly Housing Stipend 1.5 pay over 40 hours in a week Reimbursement of Relocation to and from co-op assignment Medical Insurance if eligible 401k with company matching Retirement Savings Plan 11 paid holidays Vacation Time Employee Assistance Program (EAP) All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Accounting Co-op (Valdosta Mill)

Lake Forest, IL 60045, USA &bull; Virtual Req #9644 Friday, April 5, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Position Summary: The Regional Transportation Analyst is responsible for the day-to-day facilitation and coordination of the corrugated division trucking distribution needs. This includes supporting area and divisional operations to identify opportunities for distribution cost saving, accumulating, and analyzing data to identify efficiencies. The Regional Transportation Analyst is also responsible for assessing, organizing, developing current and prospective carrier partners for compliance to provide optimal customer service balanced with cost efficiency. Administrative responsibilities in support of divisional demands are also core to the role. Dimensions: This position is responsible for working collaboratively with carriers and internal stakeholders to maintain required service levels at over 30 PCA manufacturing centers, regionally, in the most cost-effective manner possible. This includes the movement of over 28,500 truckloads annually at a total freight cost in excess of $90 million/ year. Overall, the entirety of the division supports in excess of 85,000 truckloads annually at a total freight cost in excess of $275 million/year. Principle Accountabilities: <ul> <li> Evaluating transportation or shipping needs by facility and assessing freight options to meet the division's needs. </li> </ul> <ul> <li> Conduct ongoing review and assessment of operations to ensure service requirements. This includes preparing/ reviewing carrier service reports, and recommending corrective actions and gaining alignment from field management to resolve problems and increase service. </li> <li> Prepare and issue rate guides and schedules, determine carrier authority, insurance, and liability and assist in carrier identification, contract negotiation, and certification. </li> <li> Transportation Management System (TMS) Implementation & Management - receive, organize, validate, and upload rates on behalf of manufacturing facilities actively using the TMS. </li> <li> Deliver training programs to TMS users. Present ideas effectively, delivering presentations suited to the needs of the audience. </li> <li> Provide training, resources, and ongoing support of TMS to PCA locations. </li> <li> Frequent travel to PCA locations within assigned region to conduct TMS implementations, training and support. </li> <li> Create, modify, and produce reports from the company ERP and TMS to review and monitor shipments, against predetermined goals to recommend transportation solutions that ensure desired service levels. </li> <li> Streamline and organize maintenance of data and information in multiple transportation systems including truck carrier information, rates, contracts, mode, and unit count. </li> <li> Create departmental reports to provide performance and benchmarking summaries by carrier, mode, and facility. </li> <li> Stay up to date with current transportation issues and trends that affect PCA and our customers and inform strategies that support best practices. </li> <li> Know and follow policies and procedures of the company, share information that would benefit other members of the team, and find ways to improve the delivery of service to our customers. </li> <li> Strive to continually strengthen PCA's business philosophy of meeting needs and exceeding expectations for customers. This includes supporting PCA's Commitment to Service which involves doing what's right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make. </li> </ul> Decision Making: The Regional Transportation Analyst is expected to make day-to-day operating decisions to ensure that all service commitments are kept with all internal and external customers. This includes the authorization of non-routine methods of delivery and storage when it is in the best interest of PCA from a cost or customer service standpoint. This position requires a dedicated individual who is prepared to be available for problem resolution on a 24-hour, 7 day/week basis and can function effectively both inside and outside of the office support environment. Interactions with Customers and Vendors: The Regional Transportation Analyst has direct interaction with all internal and external customers to ensure that the level of service delivered either meets or exceeds the customer's expectation. This position has the authority to make the economic decisions necessary to ensure that these expectations are met from a logistics point of view. The Transportation Analyst is responsible for developing the carrier network and continuously improving overall performance while driving out cost. Fostering and preserving strategic relationships with internal and external customers is also fundamental to influence operational initiatives and processes, while seeking efficiencies. Position Requirements: <ul> <li> Education equivalent to a bachelor's degree, preferably in business, logistics, supply chain, and/or transportation required. </li> <li> A minimum of 5 years previous work experience in a corporate logistics, supply chain, and/or transportation environment. Previous containerboard and/or corrugated packaging industry experience strongly preferred. </li> <li> Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members. </li> <li> Knowledge of Federal, State, and Local laws and regulations relating to transportation. Understanding of DOT and ICC guidelines and requirements preferred, but not a requirement. </li> <li> Solid negotiation and persuasion skills with the ability to establish rates and transportation changes. </li> <li> Ability to work in a flexible, fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently as the main point of contact 24-hours a day, seven days a week. </li> <li> Effective organizational skills with the ability to handle numerous details, deadlines, and requests. </li> <li> Strong listening, evaluating, analytical, and problem-solving skills. Ability to create alternative solutions and meet deadlines. </li> <li> Established working knowledge of computer systems including experience with Transportation Management Systems, Microsoft Word, Excel, Outlook. Experience with manufacturing systems and enterprise customer service management software a plus. </li> <li> Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information. </li> <li> Well-developed interpersonal communication skills with the ability to network and build relationships with individuals of various experience and levels both within and outside of the company. </li> <li> Experience conducting training to a group with strong presentation, group facilitation, and public speaking skills, confidence in influencing, consulting, and partnering with various audiences. </li> <li> Must be able to travel up to 50% of the time and /or required as necessary and possess a valid U.S. driver's license. </li> </ul> #LI-VP1 #LI-Remote All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Sr Transportation Analyst

Lake Forest, IL, USA &bull; Virtual Req #20005 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Responsibilities: Position is primarily focused on development for applications used to support eight Paper Mills located throughout the United States. Environments include SQL Server and MS Windows/AD. Experience in .NET and SQL is required. Successful candidates will need to have strong communication and interpersonal skills, and have the ability to work well with others in a fast-paced industrial environment. Some travel is involved on a project by project basis. Basic Qualifications: &bull; Bachelor degree in Computer Science or equivalent field of study. &bull; Experience with the following: <ul> <li> VB.Net / C#, .NET framework 4+ </li> <li> Source control, preferably Git </li> <li> SQL Server database 2017+ <ul> <li> Writing SQL queries. </li> <li> Creating stored procedures / functions / views </li> </ul> </li> </ul> <ul> <li> Pluses for the following experience (not required) <ol> <li> Web Development Experience <ul> <li> ASP.NET MVC, Web API, Blazor </li> <li> JavaScript, JavaScript frameworks such as AngularJS </li> <li> HTML5, CSS, Bootstrap </li> <li> Mobile web development </li> </ul> </li> </ol> </li> </ul> Preferred Qualifications: <ul> <li> 5-8 years of experience in Windows desktop development (Windows Forms / WPF). </li> </ul> Knowledge-Skills-Abilities: <ul> <li> Must be able to work well under pressure and within time constraints, multi-task, and build sound relationships with both internal and external customers. </li> <li> Must exhibit excellent communication, analytical, organizational and computer skills. </li> <li> Must be capable of independently making sound decisions through creative problem-solving and detailed requirements-gathering. </li> <li> Must be capable of working with ambiguity and change. </li> </ul> #LI-VP1 #LI-Remote All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Project Leader

Phoenix, AZ, USA Req #20016 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment is preferred. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABORER

Denver, CO, USA Req #20017 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Ensure that the product is moved from the truck to the staging area in a safe and efficient manner. Maintain and perform daily safety inspections of the clamp truck and maintain a clean and safe work environment. Perform lockout/tag out procedures on trailers. Maintain good housekeeping and manufacturing practices at all times. Pick and stage orders and load and unload trucks, while maintaining inventory integrity through proper handling and storage. BASIC QUALIFICATIONS: High School Graduate or GED. 6 months experiece operating clamp truck Successful candidate must be willing to work any shift. Certified industrial driver or ability to get certified in a timely manner. Ability to safely operate a propane powered forklift. Must be authorized to work in the U.S. PREFERRED QUALIFICATIONS: Experience in a packaging or other manufacturing environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

Clamp Driver/Roll Grab 3rd Shift

1800 E Plano Pkwy, Plano, TX 75074, USA Req #20018 Thursday, May 2, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust Responsibilities: &bull; Perform a variety of preventative maintenance tasks on all plant manufacturing and support equipment. To include lubrication, scheduled parts replacement and inspection of components for damage and wear. &bull; Work as part of a team in a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. &bull; Follow all company safety rules and lock-out tag-out procedures. &bull; Work with a sense of urgency to reduce downtime of machines. Basic Qualifications: &bull; Mechanical aptitude. &bull; Must be willing to pursue ongoing technical training to enhance capabilities. &bull; Be passionate about maintaining a safe work environment. &bull; Be self-motivated and able to work alone once trained. &bull; Ability to work any shift, overtime, and weekends. STANDARD WORK WEEK WILL INCLUDE SATURDAY AND SUNDAY. Days off will be mid-week. &bull; Must have own tools. &bull; Must be authorized to work in the U.S. Preferred Qualifications: &bull; 1-2 years of experience in a manufacturing environment. &bull; Practical application experience in mechanical, electrical, hydraulic and pneumatic maintenance functions. Knowledge, Skills & Abilities: &bull; Ability to share ideas with others to solve problems of essential importance. &bull; Excellent communication skills. &bull; Ability to work in a fast-paced environment. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

PREVENTIVE MAINTENANCE TECHNICIAN - CORRUGATED INDUSTRY

338-KNOXVILLE-H, 9575 Commission Drive, 9575 Commission Drive, Mascot, Tennessee, United States of America Req #9646 Tuesday, May 14, 2024 As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers - large and small - package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility. People &bull; Customers &bull; Trust RESPONSIBILITIES: Work as part of a team in support of a manufacturing operation with a goal of increasing productivity; decreasing downtime and waste. Assume active role in overall plant and facilities-related work. Position requires assisting all jobs on the plant floor. Follow all company safety rules and lock-out tag-out procedures. Maintain shop and shop equipment per 5S Standards. Other duties as assigned. May be required to stack parts up to 30 lbs. for a period of up to 12 hours. BASIC QUALIFICATIONS: High School Graduate or GED. Be passionate about maintaining a safe work environment. Must be able to work overtime and weekends as needed. Must be willing to work the first and second shift. Must have a good attendance record. Experience in a packaging or other manufacturing environment Must be authorized to work in the U.S. Possess an understanding that temperatures and volumes of work may vary. KNOWLEDGE, SKILLS & ABILITIES: Must be willing to work closely on a day-to-day basis with other production personnel. Ability to share ideas with others to solve problems of essential importance. Excellent communication skills. Thrive in a cross-functional team environment. Work with a sense of urgency to reduce downtime of machines. Strong verbal communication skills. Ability to work in a fast paced environment and handle multiple requests simultaneously. All qualified applicants must apply at Careers.packagingcorp.com to be considered. PCA is an Equal Opportunity Employer - Veterans/Disabled and other protected categories.

GENERAL LABOR MASCOT

<div> Area Customer Service Coordinator POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. . Job Duties and Responsibilities &bull; An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area &bull; Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices. &bull; Support the Field Implementation Managers with the implementation of new customer accounts and service expansions. &bull; Assists with onboarding new team members and cross training peers &bull; Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area. &bull; Routinely inspects Site Procedures Guide for accuracy and compliance &bull; Knowledgeable of all contracted services within assigned customer accounts &bull; Performs daily visual inspection of site services and Ricoh and customer compliancy to safety. &bull; Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external. &bull; May require "standing in" for absences or vacations of the onsite resources, that may also include site management. &bull; Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts. &bull; Creates and maintains a customer-focused environment. &bull; Responsible for customer satisfaction by engaging end-user feedback. &bull; Responsible for escalating customer issues to ESM/AOM and supporting the resolution to completion. &bull; Communicates effectively and responds quickly to customer and end user communication &bull; Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed &bull; Performs other duties as assigned Qualifications (Education, Experience and Certifications) &bull; Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred &bull; Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles &bull; May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy. &bull; Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders. &bull; Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements. KNOWLEDGE, SKILLS AND ABILITIES &bull; Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers. &bull; Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency. &bull; Possesses basic math skills. &bull; Possesses judgment in making sound justifiable decisions and taking action in solving problems. &bull; Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards. &bull; Possesses commitment to task by having started and persisted with specific courses of action. &bull; Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances. &bull; Possesses working knowledge of account services to facilitate job scheduling. &bull; Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources &bull; Possesses ability to resolve customer related issues. &bull; Possesses ability to troubleshoot and coordinate problem resolution. &bull; Possesses proficiency in the use of Microsoft and computers. &bull; Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift &bull; Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS &bull; Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level &bull; Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information &bull; Working conditions regularly expose individuals to conditions that could result in minor cuts &bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. &bull; Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. &bull; Specific vision abilities required by this job include close vision &bull; Frequent local car travel &bull; While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Customer Service Floater

<div> Field Specialist I, Advanced CIP POSITION PROFILE This position requires advanced level technology skills to work independently to provide strategic analysis and consultative support to service, maintain, repair and develop solutions for a wide variety of company products and services. Also includes new business and other various support and solution functions as developed or assigned. JOB DUTIES AND RESPONSIBILITIES Technical �&bull; Performs advanced solutions skill services configuring, installing, troubleshooting, networking, maintaining, and training as assigned in their area of responsibility expertise on a wide variety of products and services. �&bull; Fulfills the role of consultant/strategic professional; displays the ability to solve high end product and repetitive problems/issues. �&bull; Required to lead others in technical or other problem sharing efforts; understands and instructs on processes and demonstrates leadership in handling complex situations. �&bull; Proactively seeks volume building opportunities that result in increased utilization of Ricoh equipment, supplies and services. �&bull; Assembles/adjusts/maintains/shares expertise on products according to specs, and/or relevant documentation/instruction. Performs the same for equipment operations. Customer Services �&bull; Understands and promotes Ricoh's support functions and offerings, anticipates and manages customer needs across area levels. �&bull; Responsible for managing own time and schedule and assists others in support of multiple solutions time/schedule. �&bull; Maintains and leads productive, professional relationships with all customers and Ricoh personnel and contributes to the overall success of the team. Manage Workload �&bull; Effectively executes all required workload management and call handling procedures, using current field call management requirements. �&bull; Performs a full range of services including customer training, equipment and work flow observation, and solution presentation for improved methods. Administrative �&bull; Maintains a full workload, meeting appropriate response times, repair times, quality objectives and cost control metrics. �&bull; Complies with all company policies and completes administrative tasks in an accurate and timely manner. Assists others in their application. �&bull; Performs administrative duties as assigned including maintaining required logs, processes and reports. �&bull; Completes all required administrative tasks in an accurate and timely manner. �&bull; Accounts for all time and activity by recording information through the proper tracking system. �&bull; Responsible for maintaining a "car stock" and/or customer on-site inventory as assigned/necessary. Results �&bull; Achieves expected productivity levels associated with assigned workload and level of experience. �&bull; Actively participates in Ricoh Extra Value program opportunities as defined, (CS212, etc) and bills accordingly. �&bull; Performs other duties as assigned. QUALIFICATIONS (Education, Experience and Certifications) �&bull; Requires a valid state driver's license and minimum level of auto insurance coverage per Ricoh policy for positions entailing extensive use of personal car while on company business. �&bull; Requires high school diploma. Completed classes and experience involving computers, electronics, mechanics, basic network and basic connectivity and printing software application is desired. �&bull; Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager. �&bull; Follow this link for the certification requirement document. https://rworld.ricoh-usa.com/docs/DOC-766716 KNOWLEDGE, SKILLS AND ABILITIES �&bull; Goal orientated, self-motivated and committed to ongoing self-development and the development of others. �&bull; Effectively handles information of a highly confidential nature. �&bull; Possesses advanced multi-tasking and prioritizing skills. �&bull; Identifies problems, opportunities and develops solutions. �&bull; Possesses required organizational, interpersonal, and verbal communication skills. �&bull; Adept at avoiding and resolving conflict effectively. Displays a high level of professionalism in the most difficult circumstances; demonstrates the ability to overcome considerable technical, customer and logistical obstacles. �&bull; Requires advanced use of Microsoft Office computer application programs and the use of computers, mobile technology and associated applications and / or systems. WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS �&bull; Extensive daily travel in an automobile between customer locations is usually required. Assignment at a customer's site or a "walking work area" within a limited urban area might require extensive travel by foot. All travel may be required in a wide variety of weather conditions. May also include working outdoors at times. �&bull; Occasional overnight travel may be required. �&bull; May be required to move objects on wheels up to 400 pounds and be able to lift and carry objects that weigh up to 50 pounds. Frequent stooping, bending, squatting and kneeling are required to service equipment at floor level, on racks, or above shoulder height using a ladder. �&bull; Requires dexterity - regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination). �&bull; Shift work, overtime, stand-by and/or on-call may be required. �&bull; Work has periodic stress related to deadlines, performance expectations and an increased volume of service calls placed and occasional contact with dissatisfied customers. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

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